Support
Frequently Asked Questions
Everything you need to know about your Nyima pieces — from care tips to shipping and returns.
Store pieces in a dry, airtight container when not in use. Avoid contact with perfumes, lotions, and water. Clean gently with a soft cloth.
We offer a 7-day return policy for unworn items in original packaging. Custom or engraved pieces are non-returnable. See our Shipping & Returns page for details.
Standard shipping takes 5–7 business days within India. Express shipping (2–3 days) is available at checkout for select cities.
Currently, we ship within India. International shipping is coming soon. Subscribe to our newsletter for updates.
Our sterling silver and gold-plated pieces are nickel-free and suitable for sensitive skin. Check individual product descriptions for material details.
Yes! Once your order ships, you'll receive an email with a tracking link. You can also check your order status in your account.
Yes, all orders come in our signature Nyima packaging. Gift wrapping with a personalized note is available at checkout.